Privacy Policy
Privacy Policy
Last updated: 09.02.2026
At Lou Bainbridge Ceramics, we respect your privacy and only collect the information we genuinely need to run our website and fulfil orders.
What information we collect
We may collect:
• Your name and email address
• Your billing and delivery address (when you place an order)
• Messages you send through our contact form
• Order details and purchase history
• Basic website usage information (like pages visited)
How we use your information
We use your information to:
• reply to your enquiries
• process and deliver orders
• take payments securely
• provide customer support
• send studio updates or newsletters (only if you sign up)
• improve our website
We never sell or trade your personal data.
Newsletter emails
If you subscribe to our newsletter, we may occasionally email you about:
• new ceramics
• shop updates
• workshops or events
• special offers
You can unsubscribe at any time using the link in any email.
How your data is stored
Our website is hosted by Wix, which securely stores data on protected servers.
Payments are processed securely through trusted payment providers. We do not store your full card details.
Cookies
We use cookies to help the website work properly and to understand how visitors use it. You can control cookies through your browser settings.
Your rights
You can ask to:
• see what data we hold about you
• correct it
• delete it
• or withdraw consent for emails
Just contact us.
Contact
If you have any questions about your data, please email: